Delivery

How long it takes

Our glassware is made to order. Smaller orders are usually dispatched within 3 to 5 working days, and larger multi-box orders take 2 to 3 weeks (counted from proof approval where we send a proof). That is the time to make and send your order, not the delivery time. Artwork changes or unusual quantities can take longer, and we will let you know if we expect a delay.

Christmas 2026 order dates

To receive your order before Christmas, please order by:

  • Standard delivery (Royal Mail Tracked 48): order by Thursday 10 December
  • Next-day delivery (Royal Mail Tracked 24): order by Monday 14 December
  • Larger multi-box orders: order by Friday 27 November

If your design uses a photo or logo, please send it as soon as we email you. Orders placed after these dates are still made and sent, but we cannot promise they will arrive before Christmas.

How we send it

Every order is sent tracked. Smaller parcels normally go by Royal Mail Tracked and heavier orders by APC overnight courier. Each glass is packed in its own sleeve bag, with bubble wrap where needed. Postage is charged by weight and shown at checkout before you pay, and there is no minimum order:

  • Royal Mail Tracked 48 (2 to 3 working days): from £3.75
  • Royal Mail Tracked 24 (next working day): from £4.80
  • APC next-day courier for heavy orders: from £10.26

Where we deliver

We currently deliver within the United Kingdom. For delivery elsewhere, email hello@gulpcreations.co.uk for a quote before ordering; customs duties, import VAT and handling charges outside the UK are paid by the recipient.

Tracking and delivery problems

You will receive tracking details when your order is sent. Delivery estimates come from the carrier. If a parcel seems delayed or arrives damaged, email hello@gulpcreations.co.uk with your order number (and photos of any damage; please keep the packaging) and we will help.

Full details: Shipping Policy.